Session 2: Day 9 of Cafeazy

Patrick M. Celebrates the grand opening

Day 9 of Cafeazy, and we finally open our doors to the public! It has been pretty hard to believe that some of the ideas that we put down on paper have now been turned into a reality and that we are now serving customers. It's been pretty slow the whole day, but we had many customers and even a couple of big orders! The big orders let us get the feel of what it would be like if we were a big business and had a very busy day. As everyone ended up discovering, doing promotion outside of the shop was horrible. The heat was horrendous and no one wanted to do promotion, but it had to be done if we wanted to bring in more customers and more money. We ended up working in 15 minute shifts, patrolling the front of the shop trying to bring in people with the incentive of free cupcakes and chocolate truffles.

It was a good first day, and we had some tips that are going to be split between everyone. One problem we had was that it got very confusing at times, with people switching jobs every 20 minutes. The milk and sugar area was sometimes forgotten, and had to be cleaned up often. We even ran out of espresso near closing, and had to buy espresso from Starbucks to get us through to the end! However, at the end of the day, we worked very well as a team at conquering every single order, and we expect to do just as well tomorrow!